Palkowitschia: succulents, cacti, bulbs

 

Conditions of sale


We have no minimum order.

Your order will be done automatically via our internet shop. If you like to write your order personally by e-mail, please make your own list according to plant names or you can use catalogue numbers, always in front of each item. Please make your subsidiary list as some plants can be sold out.

Postage differs from state to state.

The postage for parcels up to 2kg is following:

 

For Europe minimum post fee is 7EUR for less than 500g

to 1kg 10.5EUR

to 2kg 17EUR

 

For EU countries we have new delivery via GLS company and prices are following:

 

to 2kg

to 3kg

to 5kg

to 10kg

to 15kg

to 20kg

to 25kg

to 30kg

to 40kg

to 50kg

Austria,Croatia, Hungary, Germany, Poland, Slovinia, Romania

€ 10

€ 13

€ 14

€ 16

€ 18

€ 19

€ 20

€ 21

€ 23

€ 25

Belgium, Denmark, Estonia, Latvia, Lihuania, Luxemburg, Netherland

€ 13

€ 16

€ 18

€ 22

€ 24

€ 25

€ 27

€ 29

€ 31

€ 34

Bulgaria, France, Ireland, Italy, Spain, United Kingdom

€ 18

€ 22

€ 24

€ 28

€ 29

€ 31

€ 33

€ 35

€ 38

€ 45

Cyprus, Finland, Greece, Malta, Portugal, Sweden

€ 25

€ 29

€ 32

€ 49

€ 54

€ 68

€ 79

€ 88

€ 101

€ 121

Price may change during the year depending on price of petrol and local fees but we do not expect big differences, usually in several % of given amount.

 

Other prices for post via Czech Post

5kg parcel to Germany is 29EUR

5kg parcel to United Kingdom is 32EUR

5kg parcel to Holland, Italy is 23EUR

5kg parcel to Belgium, Spain, Greece is 33EUR

 

 

Outside Europe minimum post fee is 9EUR for less than 500g

to 1kg 14EUR

to 2kg 23.5EUR

Other examples:

5kg parcel to USA is 58EUR

5kg parcel to Korea is 67EUR

5kg parcel to China, Hong Kong, Indonesia, Japan, Taiwan is 77.5EUR

 

Plants are sent without pots with bare roots, registered, so we can trace the parcel if it was lost. We do not take any responsibility for any parcel loss if customer requires other way of posting than registered letter or parcel.

 

In EU no phytosanitary certificate or CITES permit is required. For other countries, phytosanitary certificate costs 30EUR.

All CITES plants from Appendix B sent outside of European Union will be accompanied by phytosanitary certificate which cost 30€. Phytosanitary certificate for artificially propagated plants replaces CITES export permit - see http://www.cites.org/eng/resources/reference.php#phyto.

If CITES export permit is required takes about 1 month and is charged 60EUR.

If any customs documents are required, the price will be added to the final calculation.

 

Discounts: Above 100EUR is 5%, above 250EUR 8%, above 500EUR 10%, above 1200EUR 12%. Minimum order to get discount is 15 items.

For orders between 100-250EUR, plants more expensive than 10EUR are not included into your discount calculation.

For orders between 250-500EUR, plants more expensive than 20EUR are not included into your discount calculation.

For orders between 500-1200EUR, plants more expensive than 40EUR are not included into your discount calculation.

Plants from Special offer are excluded from any discounts.

Orders are dispatched usually within 2-4 weeks. At the beginning of the season there can be some delay due to cold weather or amount of orders. It can take 3-4 weeks to send plants as we send order as they came one by one. Plants are sent according to weather but not in winter months /November-March/. We start sending plants in mid-April, warm loving plants (from Madagascar, etc.) from second half of April. You are most welcome to take your plants personally but please contact us to make appointment. We accept visitors each year from 1st April till 30th September. Greenhouse is closed from October till March. If the plants you receive come damaged, die during the transport or somehow do not fit your order, contact us within 14 days after you receive plants. Later no complaints will be accepted.

 

For payment please use one of the following methods:

  1. Bank transfer in EUR to the account name Palkowitschia spol. s r. o.  in Fio Bank IBAN CZ7820100000002300235054, Swift FIOBCZPPXXX (Bank address: Fio banka, a.s., V Celnici 1028/10, Praha 1, Czech Republic, www.fio.cz). Please add 1EUR (for European countries) for bank fee or 2EUR for bank fee if you are transferring from non-European country. It is the cheapest way of payment to CzechRepublic but make sure you transfer EUR. Payment in USD, GBP, PLN, HUN or CZK has 4EUR bank fee, payment in all other currencies has 16EUR bank fee which the customer is supposed to pay. From March 2014 Fio Bank is using SEPA system so there should easy communication between the banks. SWIFT can be written as FIOBCZPP or  FIOBCZPPXXX with additional XXX if the bank requires  11 figures.
  2. Bank transfer in EUR to the account name Palkowitschia spol. s r. o.  in Ceskoslovenska obchodní banka a.s. (ČSOB), IBAN CZ7503000000000278604757, Swift CEKOCZPPXXX (Bank address: Ceskoslovenska obchodní banka a.s., Radlicka 333/150, Prague 5, Czech Republic, www.csob.cz). Bank fee is 4EUR. We use this bank account mainly for credit card payments.
  3. We are able to accept credit cards (Visa, MasterCard, Diners Club). We cannot accept credit cards when you buy directly in the greenhouse. Credit cards can be used only for postal orders. If you like to use credit card payment, please let us know and we will develop a secure link for you and send it to you. We will charge you extra 3.5% of the total amount to cover fees of this service.
  4. Payment also can be done to our Paypal account pavelka@palkowitschia.cz. Due to different paypal service system fees, we will charge you extra 3.9%+10CZK (0.43EUR) (mainly for European countries) or 4.9%+10CZK (0.43EUR) (mainly for non-European countries) of the total amount to cover fees of this service.

 

Do not send payment in advance, you will be informed about final amount of your order then your payment will be required. The detailed calculation with notes in your order will come with the parcel.